I bought a basic tesseract black mouse pad two years ago and that one got lost on shipping so they replaced it for me and it's fantastic so I wanted to get a new one with a design but it got destroyed in the truck fire in Australia with Aussie post and they are refusing to replace it or give me a refund
I never got my product and i went to go track it and it ended up being in the same spot for about 3 weeks and i send a email and i haven’t gotten a response.